Terms & Conditions

Welcome to the RDO Tirur – Digital Reception & Case Management System. By accessing or using this portal, you agree to comply with and be bound by the following Terms & Conditions.

1. Introduction

This portal is operated by the Revenue Divisional Office (RDO), Tirur, Government of Kerala. It serves as a digital reception and facilitation platform for submitting applications, uploading documents, and tracking application status.

2. Purpose of the Portal

The portal is intended to improve transparency, efficiency, and accessibility of RDO-related services. It does not replace official government systems. Final approvals and records remain governed by respective government portals and office procedures.

3. Eligibility

The portal may be used by Indian citizens and authorized representatives submitting applications related to services handled by RDO Tirur. Users must provide accurate and complete information.

4. User Responsibilities

5. OTP-Based Login & Security

Access to the portal is secured using One-Time Passwords (OTP) sent to the registered mobile number. Users are responsible for maintaining the confidentiality of their OTP. RDO Tirur is not liable for unauthorized access resulting from user negligence.

6. Application Submission

Submission of an application through this portal does not guarantee approval. Applications are processed based on applicable government rules, verification, and administrative procedures.

7. Uploaded Documents

Uploaded documents are used strictly for official processing. Once an application is submitted, documents cannot be altered. Submission of forged or fraudulent documents may attract legal action.

8. Data Privacy

Personal data collected through this portal is handled in accordance with government IT security guidelines and is used solely for administrative purposes.

9. Limitation of Liability

RDO Tirur shall not be liable for technical issues, system downtime, network failures, or delays caused by third-party services.

10. Modifications

RDO Tirur reserves the right to modify or discontinue any part of the portal or these Terms & Conditions without prior notice.

11. Governing Law

These Terms & Conditions are governed by the laws of India and the State of Kerala. Any disputes shall be subject to the jurisdiction of courts located in Kerala.

12. Disclaimer

This portal acts only as a digital reception and facilitation system. The respective government portal and official records remain the system of record.

13. Acceptance of Terms

By using this portal, you confirm that you have read, understood, and agreed to these Terms & Conditions.